Alerts for Richmond Hill

Union Station GO

Elevator out of service

Posted: 2026-05-22 08:16:14

The elevator connecting the VIA concourse to platform 21 is out of service. If you require this elevator, please speak with a customer care representative or station ambassador for assistance. Visit the Union Station page to find helpful information on departures, a station map and a listing of all the services we have available. For Accessibility support during elevator outages, contact us here for assistance.

Entrance to Scotiabank Galleria closed weeknights

Posted: 2026-05-04 19:52:25

The entrance from the Bay Concourse to the Scotiabank Galleria will be closed Monday to Friday from 22:00 to 6:00 due to construction.Please exit via the north pedestrian bridge or the outdoor route through the Bay South Teamway.

Langstaff GO

Accessibility ramp is out of service.

Posted: 2026-04-02 23:54:56

The accessibility ramp at Langstaff GO is temporarily out of service until further notice due to an operational issue. If you require the accessibility coach at Langstaff GO, here’s what you need to know: - Shuttle service is available between 06:00- 08:30 and 16:00 - 19:40.- Call 416-398-2222 and dial ‘0’ to book a shuttle.- Note: Dignity Shuttle services must be booked 48 hours in advance.- If you’re travelling south towards Union Station; prearrange a Dignity shuttle from Langstaff to Old Cummer GO.- If you’re travelling north toward Bloomington; prearrange a Dignity shuttle from Langstaff to Richmond Hill GO.- If you’re travelling to Langstaff GO; Exit the train at Old Cummer or Richmond Hill GO, to access your prearranged Dignity shuttle.